Sail Support Service

Shipping & Returns

Our shipping solutions

 

Every order is checked individually for the best possible shipping opportunity. We usually work with:

- Austrian Postal Service (for deliveries in Austria)

- Terminkurier (for deliveries of larger packages in Austria and Europe)

- Deutsche Post & DHL express (for deliveries to Europe and the World)

 

 

Following conditions apply:

 

- We ship orders only once a full payment has been made either by bank transfer or credit card.

- The delivery times shown are a guidline and not guaranteed.

 

 

- Please be aware, that for larger packages like sails, masts, spibooms, tiller extensions,... and trolleys the costs shown in our webshop are sometimes incorrect. If the real shipping costs are higher than calculated by our system, then we will contact you BEFORE we are sending out anything.


to show shipping costs, please choose the country you want the order to be shipped.

Austria Federal Postal Service

Standard packages we send by Austrian Postal Service taking 1 - 2 working days in Austria and 3 - 5 working days in European Union. All packages are sent as registerred mail and might be tracked online. The packing material is included already in the shipping costs.

Calculation Total price
to 0,49 KG EUR 6,90
from 0,50 to 1,00 KG EUR 8,00
from 1,01 to 2,00 KG EUR 10,00
from 2,01 to 5,00 KG EUR 14,00
from 5,01 to 10,00 KG EUR 18,00
from 10,01 to 20,00 KG EUR 24,00
from 20,00 KG - No Shipping -

Austrian Postal Service Express Mail

If you urgently need some material we recommend to use EMS next day. Be aware that this option is only available until 3pm / 15:00 of the actual working day to guarantee delivery on the next day !

Calculation Total price
to 2,00 KG EUR 12,00
from 2,01 to 4,00 KG EUR 18,00
from 4,01 to 8,00 KG EUR 21,60
from 8,01 to 10,00 KG EUR 24,00
from 10,01 to 12,00 KG EUR 28,80
from 12,01 to 20,00 KG EUR 33,60
from 20,01 to 31,50 KG EUR 42,00
from 31,50 KG - No Shipping -

Personal Collection

If you prefer to collect your goods personally in our storeage, you are more than welcome to do so. Please give a call to our office before arrival in order to allow enough time for preparation of your order. Our usual opening hours are Monday to Friday from 08.00 - 12.00 and 13.00 - 16.00. The location is Krottenbachstrasse 265, 1190 Vienna, Austria.

Calculation Total price
to 50.000,00 KG EUR 0,00
from 50.000,00 KG - No Shipping -

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